Increasing Access and Reducing Disparities Through the Collaborative Care Model: CommonSpirit Health and Concert Health

  • Published on:
  • November 24, 2021

In any given year, approximately two in ten individuals consult their primary care provider for a mental health condition, and five in ten experience substantial psychological distress or impairment. In addition to their suffering, these individuals incur considerably higher medical costs.

In response to requests from primary care providers for more timely and accessible behavioral health support for their patients, CommonSpirit sought to identify a partner and a care model to help address this need. While technology was acceptable as an enabler, the providers very clearly expressed their preference for a largely person-oriented care model, one that was clinically focused and could be seamlessly incorporated into the existing workflow and team approach.