Committee on Patient Experience 

The concept of putting the patient at the center of health care delivery has permeated the industry but we are nevertheless far short of our collective potential. This committee will review provider efforts to integrate patient values and preferences into care delivery and discuss the various approaches to developing this crucial organizational competency.


Competency Orientation Guide (Click here)

Case Study Brief (Coming soon)

Public Webinar Recording (Click here)



Allison Silvers, Vice President of Payment and Policy, Center to Advance Palliative Care

Brent Berkson, Associate Director for Systems of Care, Novartis Pharmaceutical

Van Chaudhari, Administer of Population Health Management, University of Washington 

Dave Logan, Chief Transformation and Innovation Officer, P3 Health Partners

Laura Cradic, Population Health Project Manager, St. Alphonsus

Angelo Aiello, Senior Director of Clinical Integration, MHN ACO

Steve Mounts, Special Assistant to A.F.S.G. on Governance, The Military Health Service (MHS)

Susan Campbell, Chief Nursing Executive, Jefferson University Health

Daniel Durand, Chief Innovation Officer, LifeBridge Health

Kathryn Young, Patient Experience Manager,  University of Utah

Rachel Flynn, Access Initiatives Manager,  Aledade 




January 17, 2019 (Recording Here) 

February 12, 2019 (Recording Here)

March 5, 2019 (Recording Here)


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*Note: Sponsors fund and contribute to the committee work, but do not control committee outputs.