In 2016, Scott Pulsipher became President of WGU, bringing more than 20 years of leadership experience in technology-based, customer-focused businesses. He was most recently President of Needle, Inc., a technology and services company focused on improving the online customer experience for retail brands. Before Needle, he was General Manager for Amazon Webstore, an e-commerce platform serving small and medium-sized businesses. Mr. Pulsipher’s career has included senior leadership roles at Sterling Commerce (a subsidiary of AT&T, acquired by IBM in 2010), Yantra Corporation, and The Monitor Group. He holds a bachelor’s degree in Management from Brigham Young University and an MBA from Harvard University.