The Importance of Gratitude

  • Published on:
  • November 1, 2020

Dear ACLC Members,

With Thanksgiving this week, I want to take this time to express the importance of gratitude in the value-based care movement. Our learning collaborative was founded on the premise that value-based care begins and ends with the competency of the team. Although competencies in health value are often strategically or operationally focused, the ability to execute upon on them is entirely based on organizational culture. In this season of giving thanks, let’s take the time to reflect on the importance of gratitude in company culture, and as leaders, how we can foster this in the environment of care and in the dynamic of our teams.

Gratitude is such a key function of our social lives and our evolution as a species. Practicing gratitude at an individual level can have profound personal health benefits and promote healing. A study published last year also found that gratitude from patients significantly enhanced care team performance. The inverse is true as well -- when care teams express an “attitude of gratitude” towards patients, care outcomes improve! Gratitude is a truly powerful force in health care and in the workplace.

This week Daniel and I had a powerful conversation with a patient who experienced “The Healing Power of Gratitude” and his spiritual journey is featured on this week’s Race to Value podcast. This moving conversation renewed within me a sense of commitment to live courageously with a deep sense of gratitude and love for others. I hope you join me in this commitment, as it will embolden our efforts to transform the health system.

We need gratitude in health care more than ever as it is the key to unlocking the love needed to heal others – and ourselves. Providers are experiencing moral injury because of COVID-19 and the flaws of fee-for-service medicine that devalue human connectedness. COVID is a constant reminder that we are all intrinsically connected, even when we’re forced to be physically distant. We are in this together. I hope that this message of communal gratitude reminds us that despite our physical distance we are communally resilient. As leaders in value-based care, we all recognize that COVID is a catalyzing moment, a moment to push even harder for the health system that America wants and needs. Let’s use this historic moment to act not only out of an economic imperative but also out of a commitment to gratitude as the purest of expression of love for others. That is truly what the value-based care movement is all about.

Stay safe and be well. Happy Thanksgiving to you and yours!

Warm regards,


Executive Director, ACLC

“Gratitude turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity…it makes sense of our past, brings peace for today, and creates a vision for tomorrow.” —  Melody Beattie